Treating Worker Dissatisfaction During Economic Change

In the current economy, companies are expected to turn on a dime in response to changing market needs to stay vibrant. What that means is that companies are constantly reorganizing. Employees are living in a constant state of change. This dynamic in the workplace has affected worker satisfaction, morale, and burnout. This is the first treatment manual to focus on treating job-related issues, whether it's conflict in the workplace, stress, burnout, performance, and more. Divided into two parts, Part One sets the stage with a discussion of the economic climate and how it impacts businesses, how business reacts to it, and how the new business climate affects employees. Part Two lays out the most current research on effectively treating work-related client issues. Individual, group, and organizational interventions are included, along with case examples, practical treatment exercises, checklists, and outlines for treatment.

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Dr. Morley D. Glicken is the former Dean of the Worden School of Social Service in San Antonio; the founding director of the Master of Social Work Department at California State University, San Bernardino; the past Director of the Master of Social Work Program at the University of Alabama; and the former Executive Director of Jewish Family Service of Greater Tucson. He has also held faculty positions in social work at the University of Kansas and Arizona State University. He currently teaches in the Department of Social Work at Arizona State University West in Phoenix, Arizona.

Dr. Glicken received his BA degree in social work with a minor in psychology from the University of North Dakota and holds an MSW degree from the University of Washington and the MPA and DSW degrees from the University of Utah. He is a member of Phi Kappa Phi Honorary Fraternity.

"This work offers guidelines and case studies on problems that lead to job dissatisfaction and burnout.Appendices provide depression and burnout scales, plus an overview of managing workers using new interactive technologies." --Reference & Research Book News, October 2013